NSW Department of Fair Trading- Consumer Building Guide 

Is your job valued over $5,000 including GST?

Did you sign a Contract and receive a copy of the “Consumer Building Guide”? 

Did you know at ALL Works over $5,000 must be completed under a Small Works Contract? And that you – the consumer, MUST LEGALLY be provided with a copy of the “Consumer Building Guide”? 

And did you know that ALL works over $20,000 (including GST) are required, by law, to be completed under a Small Works Over $20,000 Contract – AND it is compulsory for the builder to provide HBCF Insurance – previously known as Home Owners Warranty? 

As outlined in the Home Building Act 1989, all works valued above $5,000 must have a written Contract signed by both parties.

The NSW Department of Fair Trading provides various templates for builders to use to fulfil their legal obligations. 

We use the template provided by the ‘Department of Fair Trading’ for jobs $5,000-$20,000. These works DO NOT require additional insurance, yet are accompanied by the Consumer Building Guide (CBG). The Consumer Building Guide describes the statutory warranties provided to consumers and also recommendations on how to resolve issues, should they arise. Signing a contract – generates a sense of trust and transparency between the contractor (us) and the owners (you). We are both responsible to ensure we reach a positive result. 

For our BIG jobs – over $20,000 we use the HIA (Housing Industry Association) template provided to its members. This template allows us to attach the required certificate of Insurance (HBCF), to set out the works & payment schedule and of course – includes the Consumer Building Guide, with a checklist – to ensure you’ve done your research!

The Consumer Building Guide

Get your copy of the Consumer Building Guide here: 

https://www.fairtrading.nsw.gov.au/trades-and-businesses/construction-and-trade-essentials/consumer-building-guide

Contracts and payments:

All contracts must be in writing. The two main contract types are:
● fixed price or lump sum – where the builder or tradesperson agrees upfront to a fixed amount for the whole job. Unforeseen changes during construction may affect the final cost and are issued separately as a Variation.
● cost plus contract – where there is no guaranteed final cost for the job (often this contract is used where the project’s nature prevents the final cost from being calculated). The consumer repays the builder for verified direct and indirect costs and fees at regular intervals. It is good practice for the builder to give a non-binding estimate before starting and track costs with you against the project’s budgeted estimate.

 

Here at Premier Pointing – we use the “Fixed Price” system with variations. Our quotes contain as much detail as possible, based upon our initial inspection. We include our Provisional Sums, priced per item, with an estimated ‘Contingency Amount’ if we foresee additional works will be required. 

The final cost of our contract often varies for multi-storey buildings. We are unable to adequately assess the brickwork from a distance, such as on the ground. Once we erect our scaffold – we can closely inspect the area and submit our variation quote. 

We’ll chat with you about the likelihood prior to starting the works – so it won’t be too much of a shock for you!

 

Common traps and tricks 

Beware of:

  • an extremely low quote compared with others. This may indicate the job’s quality is being compromised, or that the builder may not fully understand what is required
  • `sales pitches ́ putting pressure on you to sign a contract quickly to avoid a price increase
  • a builder who recommends you get an owner-builder permit while they organise all the building work. The builder may be trying to avoid responsibility and may not have the right kind of licence or Home Building Compensation Fund certificate.

Home Building Compensation Fund

The HBCF is set up to protect owners should the builder/contractor become insolvent during the Statutory Warranty period. This period is 6 years for major defects and 2 years for minor defects. Read about how iCare provides HBCF insurance to customers of their approved builders here: 

https://www.icare.nsw.gov.au/builders-and-homeowners/builders-and-distributors/what-we-do/

 

Please do not hesitate to contact us if your building, your colleagues or even your neighbours home – needs some REMEDIAL BRICKWORK TLC!

We provide FREE QUOTES.

We are fully INSURED, COMPLIANT and LICENSED (of course!)

Call us today on 0450 942 080 or Get in touch

Brick restoration on Moira Crescent, Coogee by Premier Pointing

Table of Contents

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Ahmed A profile picture
Ahmed A
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Great people to work with fast efficient and great quality
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Matt C profile picture
Matt C
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Premier Pointing has been fantastic. Kisha took our initial call, provided a prompt quotation, and guided us through the process for our Federation home. The work was carried out to a high standard by an enthusiastic team led by Barry, who also helped identify solutions to issues found along the way. We have to give special credit to Jamie, who worked tirelessly on the tuckpointing on the front facade. The house looks superb. The job also got the attention of neighbours - one of them also booked the crew for a project. Thanks, team!
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Jane Jeronimus profile picture
Jane Jeronimus
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Barry delivered exceptional craftsmanship on our tuck pointing project. His attention to detail, quality of work, and pride in his trade were evident in every part of the job. He was professional, punctual, and very easy to communicate with, making the whole experience seamless. We’re extremely happy with the result and wouldn’t hesitate to recommend Premier Pointing.
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Meg Dunworth
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Barry did a fabulous job - we are very pleased with the result!
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Nicholas Crundall profile picture
Nicholas Crundall
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We engaged Premier to repoint the brick work of our fireplace - and I couldn't be happier with the results. Premier were competitively priced, the quality of the work was exceptional and their customer service was very good. Shout out to Kisha and Barry who I dealt with, thank you both for making it so seamless, Ali and I are stoked with the final result.
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Thomas Partalis
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Fantastic job by Neil and the team. Highly recommend them.
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Jeheon Son profile picture
Jeheon Son
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Exceptional. Professional, courteous and customer-centric with an old-school pride in their workmanship. We've had a broad spectrum of trades work on our house in the last 12 months and these guys were heads and shoulders the best experience we had. The reputation of the industry would be very different if it was populated by more companies like Premier Pointing.
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Ann Downer profile picture
Ann Downer
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Premier Pointing completed the job ( block of 6 old brick apartments in the Bondi area ). It was on time and within budget. All the team did an excellent job.Neil the Project Manager and Kisha from head office kept us up to date with progress at all times. Very happy to recommend their Company.
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Tania Kelly profile picture
Tania Kelly
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Hi Barry, Kisha and the crew, thank you so much for the fantastic brick pointing work you have done on our 100 years old house. We cannot be happier with the final result, everything was exceptional, from Barries inspection, communication with Kisha in the office, craftsmen, punctuality and professionalism of the crew! Thank you so much guys for making our house shine again!!